But unfortunately, the most common answer to these question is that the description is so vague or ambigious that it is useless in identifying the watch enough to tell them any more than they already know.
While we understand that people are trying their best, realize that virtually all watches have nearly the same external features.
But this is a tremendous leap in customer service which OMEGA deserves high commendation for!
The most readily available piece of inforamtion to identify your watch is its serial number.
On most current and recent OMEGA watches, the serial number is on the outside of the watch.
Often it is on either the back of the watch or on the back of the lug (the protrusions used to attach a strap or bracelet) closest to the 7 o'clock position.
Also, recent models include the serial number on a sticker on the outside of the white pasteboard 'presentation box.' But be sure to double check it--occasionally the white outer box lids get accidentally swapped at the store before you buy the watch.
On older OMEGA watches, you may need a jeweler to open the watch to read the serial number off of either the movement or the inside of the back of the case.Either way, make sure the number you record is 8-digits long, otherwise you may have recorded something besides the serial number.Any numbers or identification marks on the bracelet of the watch are not part of the model or serial number of the watch.Prices go higher for watches on an original OMEGA bracelet.Most models from the 1980's on will likely sell for a minimum of US 0--up to about 50% of their original retail price.Model numbers are subject to change, can be different in different countries, and vary based on dealer swappable parts such as bracelets and straps.