It's a cruel category of fraud, where scammers prey on vulnerable people on dating sites by using fake profiles and fake stories.They begin grooming victims over emails and phone calls before asking for personal information or in the worst case scenario - money.
"We get emails from victims or from people who reckon they're friend or family member is being scammed," Wayne explained. "We've got ways of finding out if they've faked the email address, find out the real one and we can find out the email route to trace where it came from.
"Nowadays we get so many emails we can't keep them talking to them. Then people can search for the name or the email address of the person they've been talking to and check to see if it's a scam." Wayne, who's day job is a carer, typically spends about five to six hours a day "volunteering" on the site.
On average, Action Fraud received 10 reports a day from victims of romance scammers, with 18 percent of them being left at risk of bankruptcy.
But you can't always get your money back if you report it to the police because the scammers are often from abroad or ask for victims to send money via bank transfer.
"It’s not a case of them saying ‘hello’ when you answer the phone, they’ll call you ‘husband’ and if they have children they’ll put them on the phone with you.
"And then they start asking for small amounts of money for things like credit for their phones, and then it gets bigger.
"And we can carry out searches on email address quickly, whereas the law enforcement have forms to fill in first.
We're not hackers, we just know how to do smart searches.
He's been doing it since 2005 and now has a good eye for identifying a fraudsters and where they come from.
"I’d say it was about 50/50 between men and women who get in touch with us," says Wayne.
"They’ll ask for money for a flight or a translator and ask for you to transfer the money through something like Western Union. Once the scammer gets someone hooked then they play with them emotionally." There are four volunteers from around the world who run the forum-based site and many use pseudonyms to keep their identities safe.