Most memorable Greyhound experience “I grew up in a small town and went to a small college in the mountains in Massachusetts.Greyhound was my ticket to “civilization.” I recall taking many bus trips to explore the big cities nearby filled with the excitement of a new adventure and the idle time to dream.His key focus is on leveraging technology to make the customer experience more effortless and transparent.
He provides strategic leadership to help evaluate and improve overall efficiency, operations, services and profitability to keep the current fleet of approximately 1,200 buses running seamlessly to more than 3,800 destinations. He started his career with Greyhound in 1986, working part-time as a Baggage Handler to help pay his way through college.
Since then, he’s acted as Express Agent, Ticket Agent, Customer Service Supervisor, Dispatcher, Terminal Manager, District Manager, Vice President Passenger Service, President Greyhound Canada, COO, Greyhound Lines, Inc., and now President and CEO, Greyhound Lines, Inc.
Bill’s journey to Greyhound Bill joined Greyhound in 1996 as part of the GPX division where he worked his way to a position as director of Package Express.
In 2004, he was promoted to general manager, where he oversaw operations of the company’s terminals, drivers and agencies in the western U. Prior to joining Greyhound, Bill honed his leadership and logistical skills as a regional manager for Charlotte-based Pony Express Courier, where he managed sales and operations.
They offered to assist the driver, reinstalled the fan belt and we were on our way—but not before the driver asked passengers to give the mechanics an ovation. First, to do all we can to best maintain our fleet, and second, to recognize that in spite of our best efforts, we will sometimes fail and it is how we recover that matters most.” Bill Blankenship is chief operating officer for Greyhound Lines, Inc.
I was proud of them, the other passengers for their patience, and our driver. In addition to overseeing all operations, Bill is responsible for safety and security measures, technical applications, and business process and analysis for the company’s passenger service as well as Greyhound Package Express (GPX).
After working in management consulting with Deloitte, she spent 13 years with Dean Foods Company, and has been recognized for her leadership in multiple industries, including Transportation, Consumer Goods, Experiential Retail & Restaurant.
In 2016, Chandra receive awards from both the National Women's Council for Diversity as a Top 15 Business Woman in Dallas and the Dallas Business Journal as the “Quick Impact” CFO of the Year. As Chief Commercial Officer, Andrew Kaplinsky is responsible for leading the commercial and strategic direction of Greyhound Lines, Inc.
Greyhound promptly responded to assist with evacuation and relief efforts, and we worked hard to resume our service.
Greyhound committed buses and resources in very short order, and many of our drivers and employees volunteered—displaying an outstanding level of professionalism and compassion.
I was born in Louisiana, and near New Orleans, so it was personal for me.